So energy is a relatively new small energy company founded in 2015 .five years in the energy market, soenergy already has gained more than 200000 customers, which is quite an achievement considering the competitiveness in the gas and electricity industry.
Customer feedbacks of so energy shows that they are certainly doing something right. But is it the best energy supplier for you.? Follow this so energy review to find it out yourself.

Who owns so energy

Soenergy was founded by Two school friends Simon and Charlie. Their primary motive was to keep energy price-competitive, provide better customer service and 100% green energy. They stay on top of their key values and are considered one of the cheapest energy suppliers in the industry.

So energy tariffs

So energy tries to keep things simple. They offer a single tariff which they call so birch. This is a fixed-price tariff. The contract length is 12 months. Price of so birch is very competitive and maintains this by continually monitoring the gas and electricity market. You have the option of paying with monthly direct debit or seasonal payment. Monthly direct debit is easier, but you can build up debit during the winter months.

If you decide to leave the company before the contract ends So energy charges a £5 exit fee. This is a minimal exit fee when compared to others, who charge about £30 per fuel. However, there are companies like octopus energy that never charge an exit fee.

If you don’t renew your contract after one year, you will automatically be transferred to so out of contract tariff, which is a variable tariff. This is more expensive than so birch, but you can switch anytime without paying an exit fee.

So energy customer service.

So energy customer service is highly commended by both customers and independent assessors. They consider this one of their core values and make sure that the customer gets a pleasant experience. So energy customer service team has won several awards for their excellent service. They have several times topped the citizen advice customer service ranking.

How to switch to so energy

Switching to so energy is hassle-free. You can switch directly through the so energy website or use one of the best energy comparison websites. Whatever the method you use, the process will take only a few minutes. You will only need to enter a postcode and few details about your energy usage. You can complete the switching process within few minutes.

So energy – Energy switch guarantee.

Soenergy one of the signatories to the energy switch guarantee. The switching process will complete within 21 days; they will inform your old supplier, so less Hassell for you. There won’t be any interruption to your energy supply. If the process is not completed within the desired period, you are eligible for automatic compensation. For more details, you can read our Energy myths that lock you to expensive energy suppliers.

So energy contact Number

You can contact so energy Monday to Friday 9 am – 5 pm via telephone
Contact number 03301115050
Or else you can contact them through the contact us page on their website. They will get back to you within three working days.

How green is so energy

So energy supplies 100% renewable electricity. If you are with soenergy you can be confident that you save both money and the environment. Up to date, they have sold 1236248 MWh of green energy, which prevented almost 400000 tons of co2 emissions into the atmosphere, which is equivalent to the heavy work of 200 million trees.
Without stopping there, soenergy allows their customers to vote for the preferred renewable energy source, including wind, hydro, solar, and biomass. The amount they buy in the next year is determined by the percentage of votes each source got from the customers.
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All so energy electricity comes from renewable generators around Britain, and it is backed by REGO certificate (Renewable Energy Guarantee of Origin Certificate)

So energy refer a friend scheme.

Similar to bulb energy and octopus energy, So energy also offers a refer-a-friend scheme. If your friend uses your unique referral code when switching, both you and your friend get £40 .

So energy customer reviews.

So energy customer reviews in Trustpilot.

So energy has excellent customer reviews in Trustpilot. They have 4.6 /5 stars from 5800 customer reviews. (5% of the customers said so energy Excellent or great. Less than 4% had rated them bad or poor.

So energy reviews –which

So energy have been which recommended provider before. This year’s annual which survey so energy became 7th out of 35 energy firms .Ratings were done by 7460 members of the public. They achieved an overall customer score of 73%, including 5/5 stars for bill accuracy,4/5 stars for bill clarity and value for money

On the negative side, their call waiting time was 17 minutes (average for the others was 6 minutes) average time to respond to emails was three days and when the fastest company E took only 45 minutes.

How cheap is the so energy

Up to date so energy is one of the cheapest energy suppliers in the Uk. They promise to keep the price competitive all the time. They continuously monitor the market and adjust the price to offer the best gas and electricity deals. The amount you pay depends on where you live and your gas and electricity usage.

For an average house, so energy price is much cheaper than the big six energy suppliers. Stay very competitive with rising energy companies like bulb energy and octopus energy. They may not be cheaper as Outfox the market and Avro energy.

If you sign up for seasonal payments, you will pay 25% more in the winter months and 25% less in summer.

So energy smart meter.

Smart meters are next-generation energy meters that automatically send meter readings to the energy supplier. So you don’t have to submit meter readings, and you will always get accurate bills without any estimations.
1st generation smart meters (STEM 1)support specific suppliers, whereas 2nd generation smart meters (STEM 2) support all suppliers.

If you already have a STEM 2 metre, you can contact so energy and waken it up. If you don’t have a smart mete, you can request one from so energy. They will contact you once they start installing smart meters in your area.

So energy warm home discount.

Soenergy offers warm home discount to eligible customers. If you qualify, you will get a £140 one-off payment to your winter energy bill. If you in the core group, you don’t need to apply; however, you will need to apply if you in the broad group.

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